This section consolidates Merion's own free educational resources — the Help Centre, Credit Academy, calculators, and published guides. All resources are written by the Merion team for an Australian audience and are kept up to date.

Help Centre — help.merion.com.au

Merion's Help Centre is a searchable knowledge base for both creditors (businesses referring debts) and debtors (people who have received a notice). It includes an extensive glossary of debt recovery terminology, detailed FAQ articles, and topic guides on common questions about the recovery process, credit reporting, hardship and dispute resolution.

help.merion.com.au: Merion's Help Centre — FAQ, glossary, topic guides and search for creditors and debtors.
help.merion.com.au/faq/: Frequently asked questions — covering the recovery process, fees, hardship, disputes and credit reporting.
help.merion.com.au/glossary/: Full glossary of debt recovery and credit management terminology — plain-English definitions for Australian law and practice.

Debt Recovery Glossary — merion.com.au/glossary/

Merion's public glossary on the main website provides plain-English definitions for the most commonly used terms in Australian commercial debt recovery — from "assignment of debt" and "credit default listing" to "statute of limitations" and "writ of execution". It is written for creditors and business owners rather than legal practitioners.

merion.com.au/glossary/: Merion's public debt recovery glossary — key terms defined for creditors and business owners.

Credit Control Academy — academy.merion.com.au

The Credit Control Academy provides free, structured lessons for Australian business owners and credit managers on preventing overdue accounts and managing receivables effectively. Lessons cover topics including credit applications, terms of trade, early intervention strategies, and how to write an effective letter of demand. Each lesson is self-paced and designed for people without a credit management background.

academy.merion.com.au: The Credit Control Academy — free structured lessons for creditors on credit management and receivables.

Free Tools & Calculators — tools.merion.com.au

Merion's tools site provides free interactive calculators for creditors assessing their debt situations. Tools include the cost-of-late-payment calculator, a net recovery estimator, a recovery ROI calculator, an interest calculator, and a debt-age impact tool. All calculators run in the browser — no data is submitted or stored.

tools.merion.com.au: Free interactive calculators for creditors — late payment cost, net recovery, ROI, interest and debt age.
Cost of late payment calculator: Enter your outstanding balance and average days overdue to see what the delay is costing your business.
Net recovery estimator: Estimate how much you could recover after Merion's commission — based on debt age, amount and category.
Recovery ROI calculator: Is it worth referring this debt? Compare the cost of inaction against the likely net recovery.

Resource Guides — merion.com.au/resources/

Merion's Resource Centre publishes long-form, practical guides for Australian creditors on the legal and process aspects of commercial debt recovery. Guides are written for business owners and credit managers — they are not legal advice, but they are thoroughly researched and reviewed for accuracy.

merion.com.au/resources/: The full Resource Centre — all published guides and checklists.
The commercial debt recovery process: Step-by-step guide to how Merion recovers a commercial debt — from referral to resolution.
Credit control playbook: Practical guide to building a credit control system that reduces overdue accounts before they need to be referred.
How to write a letter of demand: What a letter of demand must contain, when to send it, and how to make sure it holds up if the matter escalates.
PPSR guide for creditors: The Personal Property Securities Register explained — retention of title, PPSA registration and what happens in insolvency.
Statute of limitations on debt in Australia: How long you have to pursue a commercial debt in each Australian state — and what resets the clock.
Debt collection laws in Australia: Overview of the legislative and regulatory framework governing commercial debt collection in Australia.

Newsroom — merion.com.au/newsroom/

Merion's Newsroom publishes insights and analysis on debt recovery, credit management and Australian business finance. Articles are written by the Merion team and cover practical topics including payment terms, limitation periods, the impact of debtor insolvency, and how to handle common recovery scenarios.

merion.com.au/newsroom/: Merion's Newsroom — all published articles on debt recovery, credit management and business finance.

Trust & Compliance — trust.merion.com.au

Merion's Trust & Compliance site documents the firm's security posture, privacy practices, regulatory compliance framework, and data handling policies. It is intended for clients, prospects and other parties who need to understand how Merion handles sensitive information.

trust.merion.com.au: Merion's trust and compliance documentation — security, privacy, regulatory obligations and data handling.

Glossary & Guides