Where can I get emergency financial help?

You're not alone

If you're at the point where you can't afford food, rent or power right now, please know that emergency help exists and you have every right to use it. Reaching out in a crisis is a strong and sensible thing to do.

This is general information, not financial advice. A free financial counsellor can help you find urgent support — National Debt Helpline 1800 007 007. If you're in distress, Lifeline 13 11 14 and Beyond Blue 1300 22 4636 are there any time.

Where to find urgent help

Several kinds of emergency support may be available:

• Emergency relief services that help with food, bills and essentials
• Food relief such as food banks and community pantries
• Crisis payments or advances you may be entitled to through Centrelink
• Hardship grants from utility providers for energy and water arrears

You can find support services in our directory of bodies.

Step by step

1. Contact a free financial counsellor on 1800 007 007 — they know what's available in your area.
2. Reach out to emergency relief services for immediate help with essentials.
3. Check what you may be entitled to through Centrelink, such as crisis payments.
4. Ask utility providers about hardship grants if you're behind on energy or water.

Free help available

• National Debt Helpline — 1800 007 007 for free, confidential financial counselling and to find emergency relief.
• Lifeline — 13 11 14 and Beyond Blue — 1300 22 4636 for support in distress.

If you're ever in immediate danger, please contact a crisis line straight away.