Salvation Army Moneycare
The Salvation Army's free financial counselling service, helping people take back control of their money.
In this profile
- Explain that Moneycare is the Salvation Army's free financial counselling service
- Show who it helps and the money problems it can support with
- Describe what its financial counsellors can do
- Reassure readers that free, compassionate money help is available
- Direct readers to the official site for current contact details
5 min
What it is
Moneycare is the Salvation Army's free financial counselling service. It helps people who are struggling with debt and money worries to understand their situation, build a plan and feel more in control. The service is free, confidential and open to people of all backgrounds and beliefs.
Moneycare's financial counsellors are professionals who do not sell products or earn commission. You can find current contact details on the official Salvation Army website.
Who it helps
Moneycare helps everyday people facing financial stress — including those behind on bills, dealing with multiple debts, recovering from a job loss or relationship breakdown, or simply feeling overwhelmed by money. You do not need to be in crisis to reach out, and you do not need to be religious to use the service.
Whatever your circumstances, the team aims to listen without judgement. You can also explore your broader options on our support services guide.
What help it offers
A Moneycare financial counsellor can help you understand your debts, build a budget, work out which bills are most urgent, and explore options such as hardship arrangements or formal debt solutions. With your permission, they may help you deal with creditors, and they can connect you with other supports such as emergency relief or wellbeing services.
The aim is to help you find a way forward that fits your life. For a plain-English overview of what financial counselling involves, see our explainer on getting help.
How to get in touch
You can contact Moneycare by phone and through Salvation Army centres — please check the official website for current details, including the phone line, hours and locations, as these can change.
You can also reach a financial counsellor through the National Debt Helpline on 1800 007 007. If you are feeling overwhelmed, Lifeline on 13 11 14 is available any time.
Key takeaways
- Moneycare is the Salvation Army's free, confidential financial counselling service
- It is open to everyone, regardless of background or belief
- Counsellors help with budgeting, debts, hardship arrangements and dealing with creditors
- Check the official website for current contact details and locations
Frequently asked questions
Do I have to be religious to use Moneycare?
No. Moneycare is open to people of all backgrounds and beliefs, and its help is free and confidential. Check the official website for current details.
Does Moneycare cost anything?
No. Financial counselling through Moneycare is free, and counsellors do not sell products or earn commission.
Can Moneycare help me deal with creditors?
In many cases, yes. With your permission, a Moneycare financial counsellor can help explain your situation to creditors and work toward a more manageable arrangement.
This is general information, not legal or financial advice. Details can change — always confirm current contact details and processes on the organisation's official website.
Know who to turn to
A free, plain-English directory of the regulators, courts, schemes and services behind debt and credit in Australia.